Leadership for multicultural teams: The challenges in managing cross-cultural conflicts

Conference paper presented at the www.icbde.org/index.html">6th International Conference on Management and Education Innovation (ICMEI 2018), Honolulu, Hawaii.
Globalization opened many opportunities for multinational companies but it also created some major challenges for global leaders. While in Chinese culture gift-giving is a popular approach to build strong relationship between businesses and government, in the United States it is seen as a corrupt and morally repugnant way of doing business. Additionally, conflict may rise due to negative stereotyping such as ethnocentrism that causes cross-cultural conflict because it encourages promoting inequality within an organization. Leaders of multicultural teams need to understand different cultural values, behavioral attributes, and organizational dynamics which are essential to succeed in global marketplaces.